Watch out for Windows Update KB3008923!
Windows Update KB3008923, which was released on December 9th, is intended as a Cumulative Security Update for Internet Explorer, but it wreaks havoc upon certain facets of Dynamics CRM. We experienced issues when attempting to modify System Views and Advanced Finds in Dynamics CRM 2011, as follows:
Internet Explorer 11: When choosing “Add Columns,” no fields are displayed. When choosing “Configure Sorting,” the Primary and Secondary Field options are not displayed.
Chrome: The fields are displayed, but nothing happens when clicking OK or Cancel. Clicking the Red X in the top right corner of the form closes the window and applies the changes.
We are also aware of some IE 10/11 users having problems assigning records in Dynamics CRM 2011.
Apparently, KB3008923 causes issues with the window.dialogArguments property in secondary windows. Microsoft is aware of this issue, and will revise the KB3008923 page when it has a solution. In the meantime, we recommend that you either (a) not install this update; or if you have already installed it (perhaps automatically), uninstall it via the Windows Control Panel.
**Patch Released: Microsoft has now released a patch that fixes the issues introduced with Windows Update KB3008923.**
By Rob Harrison, CRM Systems Administrator for Armanino